FAQ for End-Users
⚠️ This Help Center is outdated and no longer maintained. SwiftPay's help content has moved to our new Knowledge Base: https://swiftpay.atlassian.net/wiki/spaces/SWIFT/overview
- How do I address an unauthorized transaction if I believe it was processed through Swiftpay?
- How do I cancel a transfer and can this be refunded to my account?
- Where can I check my payment status?
- I am a customer. What are the fees for paying via Swiftpay?
- How do I pay for my succeeding purchases using Swiftpay after I have an active account?
- How do I pay for the first time using Swiftpay?
- What should I do if I notice an unauthorized debit transaction on my account?
- How do I address an unauthorized transaction if I believe it was processed through Swiftpay?
- What happens if there's an issue with a payment transaction through SwiftPay?