Merchant Portal User Guide
- Find Your Payment Using a Screenshot
- Team Management & Approval Workflows - User Guide
- General
- Payments
- Pay by Link
- Collections
FAQ for merchants
- How many years of experience does your company have?
- Can I resign from using SwiftPay?
- Will you be changing anything in my store?
- My customers all pay in cash, so what can SwiftPay offer me?
- How will I know you are not cheating me with the settlements?
- How long does it take to transfer the money from the buyer's account to the merchant's account?
FAQ for payers
- I have a question about product details, delivery, merchandise claims, and more.
- My bank is not listed on the list of the banks supporting SwiftPay. What can I do?
- I started a payment, received an email notification, but did not complete it. Will my account be debited or not?
- How do I cancel a transfer? Can the money be returned to my account?
- My transaction was declined. What does it mean?
- The funds were debited from my account, but I have no updates regarding my order. What should I do now?